Privacy

Off Hours collects only the information needed to operate this site, process an order, and provide support. This may include contact details, order details, delivery details, device and usage information, and correspondence.

How information is used

Information is used to respond to enquiries, administer orders, arrange delivery, prevent fraud, meet legal obligations, and improve the site. Payment details are handled by the payment provider used at checkout. Off Hours does not store full payment-card numbers.

Sharing

Information may be shared with service providers needed to host the site, process payments, arrange fulfilment, deliver an order, provide support, or comply with law. Information is not sold as a standalone product.

Choices and requests

Email support@offhoursspa.com to request access, correction, deletion, or information about processing, subject to applicable law. Identity and authority may need to be verified before a request is completed.

Retention and security

Information is retained only for as long as reasonably needed for the purposes described here, including recordkeeping and legal obligations. No internet service can promise absolute security, but reasonable administrative and technical safeguards are used.