Product support

Any applicable warranty term and replacement-parts process are confirmed in the accepted order documentation for the exact IB5 configuration and destination.

Using the product safely

Use the product only with the supplier manual and the electrical guidance for the delivered version. The 120 V / 1,400 W and 220 V / 2,100 W figures are supplier-listed versions, not a statement that either version is suitable for every location.

Support record

For a product concern, retain the order reference, photographs, and the product documentation supplied with the order. Email support@offhoursspa.com with those records.